1. One-time payments, no renewal

Pro is bought with a single payment for a month, a year or a lifetime. There is no subscription: nothing renews and nothing needs to be cancelled. When a monthly or yearly plan ends, your account simply goes back to the free plan.

2. Full refunds

We refund the full amount when:

• you were charged but Pro was not activated on your account, and we cannot activate it;
• you were charged twice for the same purchase;
• you ask within 7 days of a first purchase and have not used Pro beyond trying it (a few reports and tool uses).

3. Other requests

After 7 days, or once Pro has been used a lot, payments are generally not refundable, because the service has been provided. If something went wrong on our side, for example a long outage, tell us and we will make it right with extra Pro time or a partial refund.

Purchases made with a coupon are refunded for the amount actually paid. Free Pro given by a coupon is not refundable.

4. How to ask for a refund

Contact us with the email address of your account and the Razorpay payment ID (shown in your account under Payments, and in the Razorpay receipt email). We answer within 2 working days.

5. When you get the money

Approved refunds are sent back through Razorpay to the original payment method (UPI, card, net banking or wallet). They usually reach you within 5 to 7 working days, depending on your bank. Pro is removed from the account when the refund is made.

6. Delivery

Pro is a digital service: it is activated on your account right after the payment is confirmed, usually within a few seconds. Nothing is shipped.